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Trustpilot Review
Trustpilot Review
Rated Excellent
All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine.
View Recent ReviewsFeatured Reviews Of Victorian Plumbing
Carina Kay was very efficient and understanding.
Carina Kay was very friendly and empathetic to my issue and gave me hope for a speedy resolution. I could have speeded up the process by providing images of the damage before BJS took the box back which I should have realised myself. All in all a pleasant live chat.
Maria
Fantastic Service
Hayden Slobin delivered fantastic, friendly service today, and within 4 hours replied to my email. Quick and easy service. Would 100% recommend.
Claire Smith
Radiator purchse
Purchased a Type 22 radiator. The product selection was simplified by clear sizing information.
C Tempest
Excellent all round experience
Excellent all round experience, thanks.
Christopher Jilley
Item arrived damaged
Item arrived damaged, I sent in a form showing the damage and had a call within hours from Lacey Field customer service who was extremely helpful and told me a replacement would be sent.
Ray Crimmen
Easy to order from you
Easy to order from you. And good selection.
Geoff
Dylan Varley has been extremely helpful…
Dylan Varley has been extremely helpful and took his time looking into the case. It was ongoing for around 2 weeks. He solved it for me! I would rate him 11/10 if I could. Thank you so so much!
Sylly
Louise Tedford from costumer service…
Louise Tedford from costumer service handled a tricky substitution for me - and she was able to get me the right item back to me in asap, just in time for my builder to fit it in. Great costumer service, going above and beyond.
Daniel M
Good service
Good service
Martin cole
James was very helpful and dealt with…
James was very helpful and dealt with my order with speed and efficiency
MerleHughes