Trustpilot Review

Easy and simple.

I wanted to know if the bath I wanted to see was on display before we set off on a 3 hour drive to see one in reality rather than in a screen. Paige Monks found out for me herself and let me know of two models that are suitable and are in Formby for viewing. Thanks for going the extra mile Paige!

Very helpful to deal with.

A bath filler arrived chipped and a put in a request for replacement. Victoria Plumbing swiftly put this right and are sending a new one. The customer service member Sadie Sudworth was fantastic in getting this sorted for me so quickly and her communication was excellent. Looking forward to fitting my new bathroom.

Delighted to be able to order samples free of charge.

Paige Monks dealt with the matter professionally and promptly . And explained fully how it was being dealt with and resolved. 👍she is an absolute credit to your company. Very polite narrative each time thanks Paige well done!!

Quick and easy to find what I wanted on web site thanks

Taps arrived promptly

I was impressed by the manner in which our issue was resolved. Having reported some damage to one of the items delivered, a choice of refund or replacement was issued that allowed us to decide which suited best. Thomas was respectful and professional throughout the conversation and, having determined the most appropriate resolution repeated the details to ensure we were in total agreement. Top marks Thomas Machin, a job very well done. You have a satisfied customer !!

easy access so far all fine