Trustpilot Review

Easy to order and arrived in good condition When I saw who the courier was I was worried it would be lost in transit as happened with this courier before and I asked Victoria Plumbing to look into it when it did not arrive within a week.It arrived the following day.I was impressed with the fact that the company telephoned me about it.The personal touch goes a long way and I would recommend this company . to anyone

Swift and helpful resolution of my issue. It was really easy to amend my order. Chris Davies handled my query efficiently and in a friendly manner.

I spoke to Kelly Thompson & explained my issue and she said she would speak to the courier. Kelly email the response and I thank her for the swift way she handled my issue. Thank you Paul

Morgan fowler offered a quick solution to replacing damaged item. No fuss.

We ordered 9 boxes of wall tiles (absolutely stunning) after getting some samples, the boxes arrived not long after and unfortunately one box was badly damaged. I sent some photos and the delivery driver also took photos, I sent this in to Victoria plumbing and a few days later James Cosgrove kindly called me and arranged for a new box of tiles to be delivered to me with absolutely no hassle. He was so polite, friendly and made what’s normally a hard conversation a very easy one! Will happily deal with Victoria plumbings customer service again, thank you James Cosgrove for your help I really appreciate it.

The best thing about Victorian Plumbing is the customer service. Other companies give around the same good pricing for products but Victorian Plumbing help and customer service is the main reason I buy from them. Lacey Field (Customer Service) did a great job to resolve some issues I had. She was knowledgeable about the products and provided options. She then resolved the issues quickly. Great job Victorian Plumbing!

Tyler Cavett was extremely helpful and rang me personally to try and solve an ongoing problem with our cistern flushing system. Very polite and amenable indeed. I was impressed with the quality of service and assistance I received on this occasion!

Hi i just want to say thank you for all your help in resolving my issue. I would especially like to thank your agent Mr Declan Brannigan Sinnott for his help in speedily helping to resolve this matter. He was extremely helpful and polite.

Good service, fast delivery.

I purchased a shower unit in 2019 from Victorian Plumbing and David Fairhurst was able to check with the manufacturers for me in order to purchase the correct replacement thermostat.