Trustpilot Review

Great service

Everything available, discount code worked straight away quick payment.

So easy to purchase a quality toilet. Already have this item in our on-suite and looks great.

Easy to use website. Good quality products and competitive pricing. Great range of products.

Great Customer service by Kelly Thompson Thank you :)

Needed to make an amendment to my order and was assisted by Kieran McGrath who dealt who with it promptly. Excellent service. Thank you

Purchased a cross water shower valve. It came with some bits missing to finish. Requested a replacement which would have arrived too late. Subsequently I purchased another complete unit. On completion of the project we found there was no hot water adjustment. So, the plumber had to dismantle the shower in situ. Only to find the center thermostat was completely mangled. So, obviously sent someone else's return. Such a shame as generally the service wasn't too bad. Just cost me an extra £165 for the second one and the plumber 3 hours repairing it.

Following several orders being delivered promptly and without problems, delivery of my last order placed on 4th May 2600000005-9179504 was delayed .... despite all items showing as in stock ..... a delivery date of 14th May came and went with no indication of when it would be despatched .... putting completion of my project in jeopardy . Following an on line message on 15th May , expressing my frustration I received a call from Josh .... a member of your team apologising for the experience and confirming the order would be despatched next day delivery. I received my order this morning - 18th May as Josh had indicated. At the same time Josh responded to a further complaint against a separate order for a faulty shower tray which he agreed to credit in full.

Website very easy to navigate. Found item required at a good price.

Sadie Sudworth was not only expeditious in responding but very helpful.