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Trustpilot Review
Trustpilot Review
Rated Excellent
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View Recent ReviewsFeatured Reviews Of Victorian Plumbing
Good and quick
Easy to use and quick
John Gardiner
Anna Scott the advisor who handled my experience…
The advisor who handled my experience was Anna Scott.
She sent me a email keeping me up to date with what was going on with my return order.
10/10
paul watsom
Prompt response to my email regarding…
Prompt response to my email regarding damaged tiles. Victoria Mansfield, was polute and professional in dealing with the problem. Victoria clearly explained my options and we agreed on a replacement. Thank you
Mr David Dance
easy to use site with what we wanted on…
easy to use site with what we wanted on it!
Colette Keely
Super helpful sorting out a lost order
Jatz Soneji was super helpful in sorting out my order which FedEx had lost. He was on hold with FedEx for ages (so that I did not have to be - there is no way of calling them anyway) and then raised a new order with priority shipping when it was clear FedEx had lost it
Paul Martin
Customer support.
Joseph Leary in customer support rapidly answered a query about an order which I had just placed.
Philip
Problem solved
Problem solved , thank you for the speed in rectifying the dispatch . Do hope my order arrives soon.
HC
Chris Davies- Top Notch
Chris Davies provided a courteous and speedy response to my request which enabled me to do what I required with minimal fuss. Top notch service!!
Adam Smith
The phone call we received was very…
The phone call we received was very much appreciated, being able to speak to someone . Very quick solution , customer advisor discussed what he was going to do for us to resolve the matter and then we received confirmation in an email . Very happy with service
ELAINE cardiff area
Had to ask for a refund as through no…
Had to ask for a refund as through no fault of Victorian Plumbing I had ordered the incorrect part. This was dealt with very efficiently by Lindsey .
Stephen Thomas