Replacement of a faulty tap
We ordered multiple items from Victorian Plumbing. One tap out of six was faulty and dripped constantly.
After a 72 hour delay to my first request for a resolution, I was asked to submit photos. Then another delay ensued before receipt of a response. Finally, I was asked to submit a video of the issues.
After that, Ellie Boothman dealt with us and resolved our issue by sending a next-day replacement tap. She was helpful and courteous throughout. Recommended.
Carol S
Quality, Customer Service @ Victoria Plumbing
I ordered a “Custom” bathroom suite from Victoria Plumbing which began by using their Chat Bot, which I had reservations with this process, but how wrong I was!
I was connected with Advisor Morgan Fowler, and the process was excellent, stress free & very efficient thanks to Morgan. Morgan is a credit & valuable Asset to VP & with Advisors like Morgan I will definitely return & recommend VP to my wide circle of friends/ associates. Thanks again Morgan! 5⭐️s
MDL
Easy to use online
Eady to use, very important.
Fiona Hamilton
Very easy to order & pay
Very easy to order & pay. Super
Tracey
straight forward and easy to use
straight forward and easy to use
Jennie
Z Mahmood was so helpful and…
Z Mahmood was so helpful and understanding!
Nina
My order arrived quickly and in good…
My order arrived quickly and in good condition and quite a lot cheaper than others. But have found out the hard way this is not always sensible.
I wanted to seal my slate hearth. It went on easily. I put two coats on and it looks pretty good.
Will have wait until the burners in full swing to see if it stays sealed.
Jan P
Excellent service
Raymond Gosling
First class service
Toni Cox
Easy to order
Easy to order - thank you!
Kathryn