Trustpilot Review

I placed an order (17.2.26) on behalf of a friend for some taps but inadvertently forgot to include the 10% discount code. After looking on the help centre to see whether I could get in touch with their customer services department, I decided to cancel the order and explained that I had forgotten to add the Discount code. I immediately received an email explaining that it may take 3 or more days for my email to be responded to due to a high volume. I got a lovely email the following day from Keiran McGrath who kindly accepted that I wanted to cancel my order but explained that they could’ve added the discount code for me even after the order had gone through which meant that I did not need to cancel. I placed another order for the same taps on the same day and this time I remembered to include the code and, my friend got in touch to say she was delighted to have received her taps on 20.2.26. I found the whole experience from start to finish exceptionally good and I would definitely recommend Victorian Plumbing to anyone. I also received my refund for the order which I cancelled on 21.2.26 making my experience even more satisfactory. Thank you Victorian Plumbing for putting your customers at the heart of what you do. Your customer service is second to none. Mrs Sonia Billings 🙂

The order was majorly fine except 1 box of tile. Becky Mortimore was very swift and efficient in managing our replacement. Great experience all in all. Thanks so much.

Thank you, Victoria Mansfield, for her excellent service. She responded very quickly and made it a really easy resolution to refund the toilet seat.

Easy to order samples

Quick and easy!2026/02/21

All good, prompt delivery, helpful driver too.

Great bathroom suite, great price and looks good too. Delivered quickly, no issues. I'll be using again as I'm a landlord and upgrading my properties.👌

This is the second time I've used Victorian Plumbing and everything has gone smoothly from order to delivery - Highly recommended and would use again in the future.

I’ve bought lots of bathroom and kitchen items through Victoria Plumbing and I’ve always had good fast service and keen prices.

Looked specifically for a swivel tap and this one answered the brief. It's now in place and working well.