Trustpilot Review

Chris Holding telephoned this afternoon. He was able to identify the item I was looking to purchase, and he was very helpful in explaining how I could order and pay for the item. A very charming young man, thank you Chris

Always a pleasure

Super easy!

Very kind and helpful assistance on the phone, thank you

Easy peasy.... well done...

Very good customer experience after I had to return some goods outside the 30 day window. Prompt and helpful Customer Services - thanks Thomas Machin

I made contact on chat to query something on a shower screen. They agreed to contact the manufacturer. That was done and and they came back to me with the answer in a few days.

Dealt with multiple agents who didn’t seem to progress my replacement of an incorrect toilet pan over a period of a week. Apparently they had to go back to the manufacturer for some reason unbeknown to me even though all I needed was the correct one sent out. After much frustration dealing with people who could not give me an answer as to why this was needed, David Fairhurst managed to sort this out within 5minutes. Replacement sent out and arrived within 2 days and incorrect pan collected too. Thank you David 👍🏻👍🏻

Fedex issues Catherine Gregory assisted me when Fedex lost my parcel. Had to reorder, but hopefully it will arrive in time

AMAZING live chatting experience, thank you so much. The assistant Jade Sutton, was just amazing, huge huge thank you