Trustpilot Review

Good product. Reasonably priced. Deliered quickly

Creat customer service

Good range of products and plenty of information well laid out

There was an issue with my shipment, but the customer services team were very helpful and contacted me by email and phone to keep me updated and resolve the issue. A huge thank you to Dylan Breslin who was super helpful!

I was sent a free replacement part which should fix the problem. Thank you

Things go wrong at times, that's life; but it's how situations are recovered that really defines customer experience. Our order wasn't managed properly and sadly, our early experience of the service, to recover the situation, with Victorian Plumbing, was poor too. That was until Becky Mortimore picked the case up. Becky showed empathy, a human touch and a real desire to quickly resolve the situation, as you would for a close friend or family member. Becky went above and beyond to really turn it around. If only the world, and Victorian Plumbing, had more Beckys!

Great site,very intuitive

Had to organise a replacement item - the Adviser (Sadie Sudworth) did it all with no fuss whatsoever!

Great service

Thankyou for being easy to order 👍