Trustpilot Review

Had great service from Victoria Plumbing with delivery of a Nuie Lawton toilet set with soft close seat. Unfortunately there was a small bit of damage to the cistern but Thomas Machin the customer service advisor went above and beyond in calling and following up with email communication when sorting out the minor issue with replacing the damaged part of the delivery. Very pleasant and helpful in seeing my issue resolved with common sense and no stress, a welcome touch these days when it's needed. Thanks again for all your help. Andrew G. Glasgow

Kieran McGrath is being very helpful and responsive to my request- which is actually my mistake. So thank you so much for the excellent customer service!

Paige monks is very‌ responsible person and was extremely helpful in choosing the color and quality of the wood for the bathroom cabinets. I truly appreciate all the follow up and support

I had a delivery due on Tuesday but unfortunately the order was damaged but after contacting Victoria plumbing I had a call back from a lady called Fran Glover within 24 hours with a new delivery date for tomorrow Thursday which I’m very impressed with and also with Fran for her true professionalism and positive manner,l hope Victoria plumbing appreciate her 👏🏼👏🏼

It's a bit early to ask about my experience. I placed the order less than a minute ago. So far, so good..........But Trust Pilot is getting more ridiculous every day.

Easy to order

The timely response to my email, and the prompt action to replace damaged items. The customer service agent who rang me was so pleasant and helpfull. 10/10 for customer service.

Easy to find correct tap and easy to order

Simples, all along each step of the way. Got the result, thank you.

Good product choice and good service