Trustpilot Review

Unfortunately, an item I had requested was damaged in transit. I contacted Customer Service & within 48hrs a replacement was sent. It came at a great time as I'm in the middle of a bathroom refurb & I needed the installers to install it before they finished at the end of this week. Well done Dylan Breslin for getting the item to me in quick time - very polite, courteous & issue resolved without any fuss.

Good product, arrived quickly and well packed

Had the right size and features where others did not

A big thank you to Luke Orr, ensuring my remaining items arrived of order placed. Kept me informed accordingly at each stage. Great service provided, keep up the good work.

I had been trying to get through to an advisor to cancel an order due to going in another direction and manager to get Carina Kay. She was very helpful and swift with sorting out my cancellation with me doing it between clients i only had so long.

Had a problem with a sink I ordered but Kate Grindley sorted it out in minutes. Really helpful and easy to deal with, thanks Kate

I wss very pleased with the Product just what i was looklng For, and good service.

James called straight away following our Live Chat - once he knew I had a difficult issue to resolve - he offered a great solution and he was lovely on the phone :)

Great service

Victorian Plumbing responded quickly and contacted the manufacturer. A replacement tap handle was delivered within the week. Excellent customer service.