Trustpilot Review

I had a problem with a damaged part and contacted VP through the live chat . I spoke to Tyler Cavett who on viewing the photos sent a replacement that arrived the following day . I was extremely happy with the service and Tyler was very professional. Thanks

Delivered on time nice tap

quick easy and fast

Caitlin was very helpful and professional and sorted out my spare part for me.

Excellent customer service - handled by Stefano Erhabor.

Very helpful . Louise Redford was extremely helpful to us.

I had a horrific experience with Parcel Hero who damaged a return and then refused to process my claim despite me paying for insurance … they are the most unscrupulous courier ever. On hearing of my dilemma I received a call from Dale at Victorian Plumbing to advise that VP will issue my refund as a goodwill gesture … absolutely outstanding service. Highly recommend this company, their products are exceptional and the aftercare is unsurpassable… massive THANK YOU to VP 😊

I have contacted the Victorian Plumbing customer order support team on two occasions in relation to my order, both of which have been dealt with promptly and positively. On this occasion Aidan Maher was able to help with a question regarding pricing which he dealt with quickly and without hassle. I must say this is the first time I have used Victorian Plumbing and the customer experience has been superb. Wouldn’t hesitate to recommend them.

Prompt delivery, undamaged package on arrival. Good quality product.

Easy to order