Trustpilot Review

Placed an order for some tiles and a discount code became available literally the day after. Got in touch with Customer Services and spoke with Paige Monks who was able to refund me the difference. Very pleased.

Stock great products at reasonable prices. Prompt delivery service.

very quick and easy to order

I needed to change my order. I was helped my Kelvin Onabanjo through the live chat. He sorted my query quickly and efficiently.

Sooth so far,

I wanted a replacement soft close toilet seat on a none urgent basis for a wc supplied some years back by VP. Baffled by the sheer number of choices I sent an e mail asking which seat I should order. After a day or two I received a very helpful reply from Craig Eagers and Craig and Catherine McHale handled my subsequent order. I received my order within seven days of my initial enquiry and said seat is a good fit and is in some ways superior to the original seat. I'm pleased with the outcome.

Great service from Victoria Plum as always but Victoria Mansfield in particular, her service stood out the most

Delivery on time and within a short time from my order. Toilet excellent condition and value for money

Handled my query about a faulty tap really well and kept me informed all along the way

Quick replacement of delivery damaged articles.., second query also answered efficiently and quickly by Paige Monks.