Friendly member of staff solved a problem .
Pleased with my order as it arrived on time. However a small elbow fixing had fallen out of one of the boxes and had got caught on the underside of the pallet. It was the next day as I was clearing the pallet and packaging that I noticed it. It was damaged by the pallet trucks so i messaged Victorian plumbing.
An email and a follow up phone call from Alison Colebourn from customer service secured a new replacement instantly. It was a pleasure to deal with a friendly person rather than an AI robot. Many thanks.
customer
Easy to use
Easy to use, find coordinated items and helpful essential items suggestions.
customer
Perfect
Great service easy to order . Well done .
customer
Macey Williams was efficient
Macey Williams was efficient, detailed and prompt to investigate why I had not received updates on my recent order. She resolved the issue and was delightful. Thanks Macey!
Megan
Very helpful resolving my queries …
Very helpful resolving my queries fast and hassle free
Fuckedifiknow
Zubair Rehmani sorted this issue very…
Zubair Rehmani sorted this issue very quickly. Excellent service. Thank you!
Linda
A really great wide range of products…
A really great wide range of products at accessible prices. Simple checkout and clear information. Bossed it!
Here's to a delivery as smooth.
Go with the flo
Really easy website to use
Really easy website to use
Tomas
Easy to order
Andrew Peter Morgan