Trustpilot Review

fab thanks hope we can follow this sample experience with an order

Easy to use website

Easy to order

James Connor was very helpful on online chat.

Always come to Victoria Plumbing as they know how to treat customers. I had an issue that was my error however they didn't sit on a strict t&c policy and give me computer says no but instead used some great customer service skills and emotional intelligence to make a decision that will ultimately result in a lot more cash being spent and a lot more recommendations for my network to use this company. Thank you to Gaynor Hamill who delivered exceptional customer service.

Bath panel and fixing kit were ordered and delivered promptly. I was a little while arranging fitting, but in the end did not need the fixing kit. Victorian Plumbing agreed return and refund for the fixing kit, even though I was outside the normal period. The bath panel is exactly what we needed. A pleasure doing business with them and thanks to Dylan for help from the customer services team.

Easy to obtain details of items, essential other items etc that will be required for the purchase. Will certainly use again.

Louise Telford was brilliant she sorted a replacement our straight for us.

Excellent customer service. Prompt, professional and quick. I have no hesitation in recommending James Cosgrove for helping me with my enquiry and sorting it out. Good lad and thank you so much.

The customer support ladies, Alyssa Howson and Alicia’s, were extremely efficient in resolving my order concern.