EASY PEASY
Ordering process was simple & straightforward
John MacKenzie
Washer was just the job
Washer was just the job. Many thanks
Ray
The payment was made simple
The payment was made simple, and the service was excellent.
John Devarajulu
prompt and as described
valve as described, easy fitting and works well so far. Delivery prompt and no issues
Al Gwynf
Easy to order and quick delivery
Easy to order and quick delivery. Already assembled so easily slotted in, well made. Very happy customers.
MRS RUTH PEACHEY
Had a very good experience overall
Had a very good experience overall. I spent nearly a £1,000.00 on Villeroy & Boch shower fittings which were delivered in a very large bag which had split wide open and all the items had spilled out. The items boxes themselves seemed undamaged and unopened and upon inspection were ok. I received 6 items when I should have received 8 so I raised a query and I was messaged back to say they would look into it. They messaged back 2 days later with an apology and confirmation they would send the two missing out which they did and which were gratefully received. They actually called also with a verbal humble apology which I was surprised at but for which I was very thankful, nice touch I thought. So overall very happy, mistakes were made but rectified satisfactorily. I was told by a pal their customer service was terrible but the service I received was superb and it seems they’re making a conscious effort to improve. I wouldn’t hesitate to deal with them again.
Philip
Tyler Conroy took the time and trouble…
Tyler Conroy took the time and trouble to resolve the situation by contacting the manufacturer and I am awaiting a response.
Consumer
Very easy to use chat system
Very easy to use chat system. Carina Kay was very helpful and got the job done efficiently.
PSA
hopefully being very fast
hopefully being very fast
Steven Wood
Thank you Joseph Lesry for your…
Thank you Joseph Lesry for your excellent customer services..
Minora Kirkwood