Trustpilot Review

Great communication and quick reply from Kieran McGrath with an immediate and thorough update on my order. Professional explanation and resolution with accurate and detailed information. Followed up communication to confirm my order was on its way. Brilliant and friendly service from everyone I have contacted in this company.

Fast delivery, quality products and service. Many thanks to Jade Sutton for her prompt response to my query.

Unfortunately my bathroom tile order arrived damaged, likely in transit. This is unusual as all my other VP orders have always arrived in perfect condition. I contacted VP via their live chat system and was connected to a real human agent within seconds. I dealt with Jatz Soneji and he was great, apologised immediately, very quickly raised an express next day delivery to replace the damaged tiles, and as a gesture of goodwill, refunded the original £40 next-day delivery charge. You can be sure that if anything goes wrong, they will do everything they can to fix the problem for you.

Awesome site....tons of stuff, easy to navigate & accurate.

Thank you. Great assistance today from Tom Hughes who took time to call me to resolve my problem with a shower I had ordered and finding the missing pieces.

Kieran McGrath dealt with my request to amend an oder swiftly and he was very professional and polite. Excellent customer service! Thank you

Swift delivery, good price and great product.

Great customer service. I had a few broken tiles on delivery and Chris Holding arranged for replacements that arrived quickly. Would definitely use Victorian Plumbing again! Thank you.

Very easy to order a free sample of tiles

Ordering made clear and easy