About Us

A Little Introduction

Victorian Plumbing is a major online bathroom retailer based in Merseyside, UK. Founded in early 1999, we've established ourselves as the UK's largest bathroom retailer* of branded and in-house designed bathrooms & accessories.

Why Choose Us?

At Victorian Plumbing, we are passionate about what we do. Giving you the best possible shopping experience throughout each stage from browsing and ordering, to receiving your goods, is our key aim and we want to make the whole process as safe and easy as possible.

Our ever-expanding customer service team is dedicated to helping you make the right choice. They'll get your order processed as quickly as possible so your stunning new bathroom will be with you in no time!

Where Are We Based?

While the majority of our products are kept in our impressive 109,000 square foot warehouse in Skelmersdale, Merseyside we also have a showroom in Formby, just north of Liverpool. This allows us to display a selection of items to customers so you can get a feel for something before making a purchase. Feel free to pop in anytime!

In addition to our HQ in Merseyside we also have a digital growth hub based in Birmingham City Centre.

Should you see something online and in stock you are more than welcome to collect in store, our friendly staff will be more than happy to assist you with your purchase.

*Mintel Bathroom & Bathroom Accessories UK, 2022.


Victorian Plumbing

43 Stephenson Way, Formby, Liverpool L37 8EG

Mon: 8:30am - 5pm

Tues: 8:30am - 5pm

Wed: 8:30am - 5pm

Thur: 8:30am - 5pm

Fri: 8:30am - 5pm

Sat: 8:30am - 5pm

Sun: Closed


For all general enquiries, email


At this time while we are coping with an increased level of demand, the best way to Contact Us is by Live Chat at the bottom of our site. Please also note that for VAT invoice queries, to Track Your Order or register a Return - please use our Help Centre found in the header of our site. For all other enquiries, please email us at:

Read What Our Customers Say


All of our reviews are verified via independent review site TrustPilot, so you can be assured every comment is from a real customer and their feedback is genuine.

Featured Reviews Of Victorian Plumbing

Dealt with query promptly and sorted…

Dealt with query promptly and sorted replacement for damaged item with no issues


quick easy and a discount code :)

quick easy and a discount code :)

susan finnigan

Product Specifications

Live chat to Lee Roughley concerning some measurements not indicated on the dimensional drawing for a bathroom cabinet. Lee Roughley contacted the manufacturer and emailed me the next day with info I wanted

John Walker