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The manufacturer guarantee found on a product is offered and honoured by the product's manufacturer. The guarantee offered will cover against any manufacturing defects found on the product when it is used in a normal domestic or commercial (only when stated commercial use) application.

Serviceable parts are not part of a product's warranty. In addition, neglect or abuse of products will make null and void any warranty period. In bathroom products that are complemented by a finished surface e.g – chrome, gold or any others available the guarantee period will apply to the surface finish, this does not apply to any damage to surface caused by abuse. In the event of a fault developing please contact us, we will then advise what the manufacturer's procedures are.

Manufacturers will ask for the following to have been adhered to :
Product was fitted as per the manufacturer's fitting instructions No Modifications or misuse, neglect or mistreatment

You will also require a proof of purchase.

You may need to fill in a form within a limited period of time in order to register your guarantee.

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