Crosswater - Cucina Belgravia Crosshead Pair of Bib Taps - Chrome

Good quality.

"The taps are very well made, not flimsy like others on the market. So very pleased. "

Bought these taps as they looked fabulous and sounded to be top quality. The box arrived looking like a tractor had run over it ! Obviously the couriers fault. Minimum packing in the box meant the taps had rattled around and one of them had actually pierced the box lid. Luckily the taps weren’t scratched or damaged, however, I did complain to Victorian plumbing and they were very good and sent my complaint to their courier. I also complained to Crosswater about their lack of packaging for something so expensive and said they should review how they pack their items - no answer from them; says it all really. Taps were fitted yesterday and I found that the hot tap has to be turned on clockwise and off anti clockwise, the opposite to how it should be. Very confusing and could be dangerous with hot water if you turn the tap on and then turn it the wrong way thinking you’re turning it off. The taps are on full after a quarter turn so a lot of hot water gushes out quickly. Apparently the hot tap is correct but it doesn’t mention this anywhere in the description, and I think it should. The taps do look beautiful but it’s spoilt the purchase a lot with Crosswater’s poor packaging and the hot tap turning the opposite from the cold. Probably would not buy Crosswater taps again.