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Contact Us

COVID-19 Update: In order for us to assist customers quicker and more effectively under increased demand, we have moved all of our customer service colleagues to email-only advice. If you have any questions regarding your order, or any problems with your products, please email and we'll get back to you as quickly as possible.


We aim to get back to you within 24-48 hours, but it'll normally be much sooner.


We can offer you instant information and answer questions using our virtual assistant below, by clicking 'Need Help? Start Here'. If we're unable to answer your question, we'll put you through to an agent during office hours who'll be able to help.


Please note, our phone lines for general customers are closed due to COVID-19. The customer support team are working exclusively on email contacts for the quickest possible service. Please email us at: .

Our phone lines for business/trade customers remains open, but please be aware we're unable to handle enquiries from non-trade customers on this line.

Office & Showroom

Please note, due to COVID-19 our offices and showroom are currently closed to the public. In the meantime you can shop online or contact us on the methods below.

Victorian Plumbing 43 Stephenson Way, Formby Business Park,
L37 8EG

Getting to the Victorian Plumbing Showroom

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