The 20 Year guarantee offered with this product is offered and honoured by the products Manufacturer. The guarantee offered is against any manufacturing defects on this product when used in normal domestic or (when stated commercial use) application. Serviceable parts are not part of a products warranty, in addition neglect or abuse of products will make null and void any warranty period. Bathroom products that are complimented by a finished surface eg – Chrome, gold or others available the guarantee period will apply to the surface finish, this does not apply to any damage to surface caused by abuse. In the event of a fault developing please contact us, we will then advise what the manufacturer in questions procedures are.
- Manufacturers will ask for the following to have been adhered to
- Product was fitted as per the manufacturers fitting instructions
- Proof of purchase supplied
- No Modifications or misuse, neglect or mistreatment